Alpha UV System ("we", "our", "us") operates the website www.alphauvsystem.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information you provide directly, including:

  • Contact form submissions — name, email address, phone number, company name, and message content submitted via our enquiry form.
  • WhatsApp messages — conversations initiated via the WhatsApp button on this website are subject to WhatsApp's own privacy policy (Meta Platforms, Inc.).

We also collect information automatically via:

  • Google Analytics 4 — page views, session duration, device type, approximate geographic location (city/country), and referral source. This data is anonymised and aggregated. We do not enable Google Signals or cross-site tracking. You can opt out using the Google Analytics Opt-out Browser Add-on.
  • Server logs — IP address, browser type, and pages visited, retained for security purposes for up to 30 days.

2. How We Use Your Information

  • To respond to your product or service enquiries.
  • To send quotations, technical specifications, and follow-up communications that you have requested.
  • To analyse website usage and improve our content (via Google Analytics).
  • To comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Retention

Contact form submissions are retained for as long as necessary to respond to your enquiry and for up to 3 years for business record purposes. You may request deletion at any time by emailing [email protected].

4. Cookies

This website uses cookies placed by Google Analytics for statistical analysis. No first-party persistent cookies are set by this website other than those required for basic site functionality. You can configure your browser to refuse cookies.

5. Third-Party Services

This website uses the following third-party services:

  • Google Analytics 4 (Google LLC, USA) — analytics. Data processed under Google's Privacy Policy.
  • Web3Forms — contact form submission processing. Form data is forwarded to our email inbox and not stored by Web3Forms beyond delivery.
  • Vercel — website hosting. Server logs retained per Vercel's data processing agreement.

6. Your Rights

Under applicable Indian data protection law (DPDP Act 2023) and, where applicable, the EU General Data Protection Regulation, you have the right to: access your personal data; request correction; request erasure; and object to processing. To exercise any of these rights, contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be noted at the top of this page with an updated date. Your continued use of this website after any change constitutes acceptance of the updated policy.

8. Contact

Alpha UV System
Greater Noida Industrial Area, Uttar Pradesh 201308, India
Email: [email protected]
Phone: +91 96500 17943